Client Center

Online Client Resources

At Hess Insurance, we’re committed to providing exceptional service to our customers. To streamline the process of managing your insurance policies, we’ve created a user-friendly online Policy Service Center. This digital solution empowers you to update your policy information, report claims, or make payments directly to your insurance carrier with ease. Our goal is to save you time and ensure you receive the most efficient service possible, so you can focus on what matters most to you.
policy service at Hess Insurance

Online Claims Filing

If you need to report a claim, you have two convenient options. You can either take advantage of your insurance carrier’s 24/7 Claim Support Service to report the claim directly to their claim department, or you may contact Hess Insurance for assistance.

Policy Change Request

To request a change to your existing insurance policy, simply complete and submit the form below. Please note that submitting this form does not guarantee any coverage or premium adjustments until you receive written confirmation from us.

Online Billing & Payments

Manage your insurance payments and billing online with ease.

Certificate of Insurance

This feature is exclusively for existing commercial policyholders.

Auto ID Card
Request

Use this form to request a replacement auto policy ID card.

Annual Insurance Review

Take an annual review to determine if you have your right coverage!